What services do you offer ?
We provide housemaids and we charge on hourly basis, scope of work includes:
- General house cleaning
- Deep cleaning
- Kitchen cleaning
- Washroom sanitizing
- Vacuuming, dusting’ mopping
- Nanny services
- Party help
Do you provide equipment along with maids if required?
Yes, we provide cleaning equipment if requested and charges may apply:
- Vacuum Machines
- Deep cleaning
- Kitchen cleaning
- Washroom sanitizing
- Vacuuming, dusting’ mopping
- Nanny services
- Party help
- Vacuum Machines
- Scrubbing Cleaning machines
- Brush ware
- Mops
- Chemicals
- Cloths
- Floor pads
- Hand pads
- Plastic buckets
- Trash bags
- scrapper
What nationality maid you provide ?
Currently we have only Filipino maids.
Do you provide female or male staff ?
We provide female maids only.
Will the same maid come each time I call ?
It is subject to availability, but if there is any contract between you and the Company then we can assign a fixed dedicated maid.
What are you service charge ?
You may please visit the RATE menu to see the price details; special price is applicable for long term contracts only. You can call us on 04-3974554, 050 104 3434 for more details on service prices.
What is the mode of payments ?
We accept cash, cheque and online transfer to RAK bank account. Online transfer charges should be beard by the payee.
What's minimum service hours I can request the maid ?
We provide maids for a minimum service of 2 and 3 hours.
What are the duty timings ?
Morning Shift 9: 00 am to 6:00 pm, Evening Shift 6:00 to 10:00 pm
Do I need to provide the transportation ?
Transportation for maids is provided by the Company.
What if something is broken or stolen by the maid ?
It should be brought to our notice immediately; we will investigate the matter and act accordingly.
Are your maids legally permitted to work ?
Yes all our maids are legally permitted to work.
Do maids are covered with workmen compensation?
All our maids are covered with workmen compensation in reputed insurance provider in UAE as per Sharia’h Law
Do you have experienced maid ?
Yes, our maids are well trained and they can ensure satisfaction according to industry standards.
Do I have to make any advance payment ?
For Commercial contract such as offices, clinics and building corridor, monthly payment shall be applicable unless agreed otherwise. For residential unit payment shall against the service delivery.
What is the time frame you require if I want to cancel the contract?
- 10 days notice in advance. (Monthly contract)
- 2 days prior notice. (Hourly basis)
Do I have to make any advance deposit ?
For a long term contract above 1 month you have to provide 50% deposit before the start of the service which can be refundable upon completion of the contract or can be adjusted against any pending payment.
If I have a complaint against your Service, whom should I talk?
You may please visit our office at 107 Icon Tower, behind Premier Inn Hotel Dubai Silicon Oasis to discuss the matter with office manager or the above or write us info@maid-world.com and we are happy to assist you.
